Tutorials
A mobile knowledge platform for the Sahel that assumes continuous connectivity and a single language is a platform the audience cannot use. Offline-first multilingual architecture is not a feature. It is the structural premise that decides whether the platform reaches the users whose decisions it exists to inform.
Global standards, local reality. Context-anchored solutions for the African market.
View all expertiseProprietary platforms designed, developed, and operated by PANEOTECH’s Innovation Lab. Each product addresses a specific structural gap in the African institutional and consumer technology landscape.
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PANEOTECH's enterprise-grade AI agent platform, purpose-built for organisations that serve African markets.
Africa's mobile payments unified in one borderless gateway.
A modular Pan-African ERP suite, thirteen integrated modules engineered for the way African institutions and growing businesses actually operate.
Africa's premier business intelligence platform, the pulse of African business and investment across all 54 markets.
The one-stop African tourism platform, connecting travellers, operators, and destinations across the continent.
A talent and booking marketplace connecting African professionals to the employers, programmes, and clients seeking to hire them.
A snapshot of projects in flight, and the institutions we deliver them with.
View all projectsRecent projects
In Delivery
FAO Somalia (for the Somali Agricultural Regulatory and Inspection Service)
In Delivery
ACBF (a specialised agency of the African Union, with the Bill and Melinda Gates Foundation as funder, in joint venture with JAMII LAB)
Live
UNDP Mauritania
Live
POLIWATCH AFRICA
Recent clients
Building African World Class Solutions
PANEOTECH engineers digital systems for the institutions building Africa''s next decade.
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PANEOTECH's enterprise-grade AI agent platform, purpose-built for organisations that serve African markets.
Rafiki AI lets organisations design, deploy, and operate production-grade AI agents across every channel that matters in Africa, from WhatsApp and USSD to web and voice, with the institutional posture that procurement reviews actually require.
Rafiki AI is PANEOTECH's signature artificial intelligence platform and a registered trademark of the company. It is an enterprise-grade AI agent platform purpose-built for organisations that serve African markets, designed from its foundations around the channels, languages, payment methods, and operational realities that define digital engagement on the continent.
The platform rests on three integrated layers that together let an organisation build, deploy, and operate production-grade AI agents across its entire service footprint.
A no-code agent studio for business teams, with full configuration depth for engineering teams. Connect knowledge bases, define tools, and set the guardrails that enforce institutional policy. One workspace, two audiences, the same agent.
One agent definition, every relevant channel. WhatsApp, USSD, SMS, Telegram, Messenger, voice, and embeddable web widgets, all served from the same engine. Channel-specific quirks are handled automatically so the team builds once and deploys everywhere.
Wire agents into the business systems that matter. Trigger workflows, call APIs, process payments, and escalate to human operators when judgement or authority is required. Conversation becomes operation, not just dialogue.
USSD support, mobile money integration, low-bandwidth rendering, and priority for African languages including Swahili, Hausa, French, Arabic, Portuguese, and Amharic are foundational, not afterthoughts.
Multi-engine intelligence with automatic failover. Best-in-class language models routed to the right task. Zero vendor lock-in through engine-agnostic architecture.
Multi-tenant isolation, audit logging, single sign-on, role-based access control, and a security model designed to pass the procurement reviews that UN agencies, ministries, and development finance institutions run.
A visual builder accessible to non-technical teams, with full configuration depth preserved for engineering. The AI strategy stays unified instead of fragmenting into disconnected tools.
Rafiki AI is the platform PANEOTECH uses when an institutional engagement calls for AI capability that has to clear the procurement bar of a UN agency, the operational bar of a ministry, and the technical bar of a development finance institution. It is the same platform that lets a business team launch a customer agent on WhatsApp in days. The institutional posture and the time-to-value posture are not a trade-off. They are the same product.
More from the Innovation Lab
Africa's mobile payments unified in one borderless gateway.
A modular Pan-African ERP suite, thirteen integrated modules engineered for the way African institutions and growing businesses actually operate.
Africa's premier business intelligence platform, the pulse of African business and investment across all 54 markets.
The one-stop African tourism platform, connecting travellers, operators, and destinations across the continent.
A talent and booking marketplace connecting African professionals to the employers, programmes, and clients seeking to hire them.
A learning management system that makes capacity-building accessible, engaging, and transformative for learners across the continent.
